Empire Pest Control  |  438 Court St. |  Brooklyn, New York 11231  |  Phone: (718) 237-0989 Fax: (718) 237-0528
Take the F or G train to the Carroll Street Stop  to 438 Court St., between 2nd & 3rd Place.
 
Since 1963 - A Second Generation, Family Owned Business   -  
National Pest Control Association  |  Better Business Bureau

Emergency Service Available

 

Proudly Serving:  Brooklyn, Manhattan, New York City, Queens, The Bronx and Staten Island.

Code # 007
N.Y.S.D.E.C.# C2-021801
Conn. Dept. of Enviro. Protection # S-1662

Frequently Asked Questions
 


Question


Answer

1) Are you certified and what does that mean?

1) Yes. That means that our business is registered with the State. The State requires liability insurance and a certified applicator (PCO) for each subcategory we do work in.

2) Can a PCO apply pesticides without a business registration?

2) No. He can’t and he can’t have liability insurance without a business registration.

3) How important is insurance?

3) If the PCO causes harm, you may be out of luck.

4) What does PCO mean?

4) Pest Control Operator.

5) Can anyone apply pesticides?

5) For personal use only, with general use pesticides like that from a hardware store.

6) Are there any other types of applications?

6) Commercial applications, which are done by a hired person. Simply put, if you are doing it for yourself, it’s personal. If you are paid to do it, even if your boss directs you, like a building super, you must be a Certified Commercial Applicator or you’re risking fines and jail under federal environmental laws.

7) What is IPM?

7) Integrated Pest Management, the industry and government standard and our operating protocol. The three basic tenets are, where practical, eliminate Harborages(hiding and nesting places), eliminate entries and eliminate food sources.

8) What is Biology Based Integrated Pest Management?

8) We apply IPM principles to pests based upon their instincts and capabilities. For instance, mice usually follow walls and roaches hide in crevices because that’s what nature tells them to do. This knowledge arms the PCO with tools so that he uses less pesticide more effectively and more safely.

9) I have mice, but I’m worried about my children and pets. How can I be sure that the children will be safe?

9) We only use locked rodent bait stations. Only the mouse/rat can get to the poison block. Pellets are dangerous because the mice pick up pellets and carry them to their nest and may drop them where a child can pick it up. The mice consume what they nip off the block while in the bait station and then leave. They can’t drop it because it’s in their stomach.

10) How do you treat for roaches?

10) First, we need to know what type of roach we are treating for. There are two groups. The American & Oriental adult roaches (AKA Waterbugs) are between 1" to 1½" long. The German & Brown Banded adult roaches are a ½" long, very prolific, can hitch a ride into your home on anything, hide anywhere and can have up to 48 babies in one egg capsule.

11) How do you treat for water bugs (American/Oriental roaches) ? http://bugguide.net/node/view/304682#460255
http://bugguide.net/node/view/277086#421803

11) We treat baseboards, especially near radiators, with a residual spray and insecticide bait. They originate from drain pipes and nest behind walls and floors.

12) How do you treat for the German and Brown Banded roaches?

http://bugguide.net/node/view/364803

http://bugguide.net/node/view/83998#93877

12) First, we inspect the area and equipment where they have been sighted. Then, we spray a residual insecticide into all the cracks and crevices, mostly in the kitchen and bathroom.

13) How do you treat for ants?

13) There are a number of different types of ants. Aside from the common type (AKA as sugar, pavement, fine, etc.), there are Carpenter ants, which is a wood destroying pest.

14) How do you treat for common ants?

http://bugguide.net/node/view/359185#590016

14) We look for their trails, food sources and access points. Unless they’re an unusual type, we spray the trails and place insecticide baits in strategic placements. If it’s a rare type, we use special procedures geared to the ant type.

15) How do you treat for carpenter ants?

http://bugguide.net/node/view/60111#59788

15) We inspect for nests, trails, damage and entries. We then come up with a strategy to eliminate them. They are a serious structural pest.

16) How do you treat for fire ants?

http://bugguide.net/node/view/30559#24699

16) They’re treated with a specialized bait. They are not common in this area, and that’s a good thing, because they bite.

17) How do you treat for bed bugs?

http://bugguide.net/node/view/238389#347210

17) Once the pest and areas of activity are determined, we instruct the customer on how to prepare their place before we do the service. The PCO thoroughly sprays a residual and insect growth regulator (IGR) into all the cracks and crevices of the room(s) and everything in it.

18) How do you get rid of pigeons?

18) Before anything else is said, if you have a pigeon issue, do not breathe in dry pigeon droppings - it could contain serious diseases. As to how we control them, depending on the circumstances, we create a plan for their safe and humane elimination.

19) How do you get rid of squirrels?

19) Squirrels become a problem when they have found/made an opening in your house. First, have an expert inspect and determine the entry and the repairs needed. You may have a choice, a patch or a rebuild/replace. If it’s in your budget, get the second. Make arrangements for the repair with your contractor - that’s their area of expertise. The pest control person will set up a live trap and trap until all activity stops. The squirrels must be taken at least a mile away. Then, the contractor, working with the PCO, closes the entry.

20) How long have you been in business?

20) Empire Pest Control was started in 1963 as a family run neighborhood business and still is, never moving more than one block from where we started in wonderful Carroll Gardens. Over the years, we’ve grown to also handle large projects, but never lost our roots.

21) How do you get rid of spiders?

http://bugguide.net/node/view/1954

21) Most spiders secrete themselves in a hiding place almost anywhere. They are insect eaters. If you have an insect problem, spiders may be the result of it. Getting rid of their food sources is important to getting rid of any pest. The PCO needs to spray a good residual into all their hiding places. Tip: get rid of spider webs. That’s their way of getting food.

22) How do you control mosquitoes?

http://bugguide.net/node/view/116606


22) We handle mosquito control, but it’s usually part of a commercial, industrial or construction project. If you’re speaking of a residential problem, bear in mind that they can come from anywhere there is standing, still water. Any neighbor could be the source. With that in mind, we have products that can treat the water if, and only if, the water does drain into navigable or potable water. We can inspect and advise you on your specific conditions.

23) How do you control termites?

http://bugguide.net/node/view/342460

23) This is an area only handled by experts and we’re very experienced in how to solve your problem. People who don’t get it done right may get them back. It’s not a matter of simply sticking stuff in the ground - termites can avoid chemicals and baits - they can get through a 1/64th inch crack. We go through issues and answers until you understand what must be done and why. And, yes, we warranty our work.

24) How do you control flying insects?

http://bugguide.net/node/view/55

24) If you mean flies, there is one hard and fast rule - if you don’t get the breeding area, you don’t correct the problem. Different types of flies have different types of breeding areas. The first thing we do is identify the type of fly. Then, we find the source. Then, we work with you to eliminate the source and the flies.

25) How do you control biting/stinging flying insects such as bees, wasps and hornets?
http://bugguide.net/index.php?q=search&keys=bees

http://bugguide.net/index.php?q=search&keys=wasps

25) Each of these must first be identified. Then, their nest is located and eliminated. Each type of insect has different characteristics. While some are mild mannered by comparison, others are aggressive and dangerous. Let an expert handle them. We’re cheaper than a doctor’s visit.

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